Commerce infrastructure for merchants, partners, and enterprises
Stop running orders, payments, and fulfillment through scattered chats
AURA Commerce gives local businesses a structured way to take orders, connect payments to those orders, manage fulfillment, and keep customer activity in one system — instead of relying on WhatsApp threads, screenshots, notebooks, and memory.
AURA Commerce is designed to scale primarily through partners and enterprises that onboard, support, and manage merchant relationships.
Storefront · Orders · Payments · Fulfillment · Customer records · Partner and enterprise deployment
🛒 Structured Orders, Not Chat Threads
Customers can order through a merchant store link, while merchants can also create assisted orders when a customer calls, messages, or orders directly.
💳 Payments Connected to Real Orders
Track online, direct UPI, and offline payment states against the actual order instead of relying on screenshots, memory, and manual follow-ups.
📦 Clear Fulfillment From Acceptance to Completion
Merchants can accept orders and track preparation, dispatch, delivery, pickup, and completion through a consistent operating workflow.
🏪 Storefront, Catalog, and Business Controls
Give each merchant a public store, products or services, pricing, delivery settings, GST configuration, offers, business information, FAQs, reviews, and policies.
📊 Customers, Updates, Analytics, and MIS
Keep customer records, order history, WhatsApp order updates, operating activity, and business reporting together instead of rebuilding records from conversations later.
🤝 Built to Scale Through Partners and Enterprises
The same merchant platform can be deployed through partners, sub-partners, and enterprise merchant networks with separate dashboards, pricing, support, and billing controls.
How AURA Commerce turns informal demand into a structured order flow
The customer relationship stays with the merchant. AURA Commerce structures what happens after an enquiry becomes an order — from payment through fulfillment and records.
Turn an enquiry into a proper order
Customers can order from the merchant store, or the merchant can create an assisted order when demand arrives through phone, WhatsApp, social media, or another channel.
Keep payment and fulfillment attached to that order
Track whether payment is pending or received, then move the order through acceptance, preparation, dispatch, delivery, pickup, or completion.
Keep the business record after the conversation ends
Orders, customers, payment status, fulfillment history, analytics, and operational records remain available in the dashboard instead of disappearing into chats or notebooks.
Who AURA Commerce is built for
AURA Commerce is built for businesses that already have customer demand but need a better operating system for orders, payments, fulfillment, and records — and for partners or enterprises that want to provide that capability across a merchant network.
Where AURA Commerce is not the right fit
AURA Commerce is designed for businesses and merchant networks that need structured order, payment, and fulfillment operations. It is not intended to solve every commerce or software requirement.
Meena (Home Baker)
“Earlier, orders and payments were all over WhatsApp. Now I share one AURA Commerce store link, approve the setup once, and everything — orders, prepaid, and offline payments — is tracked properly.”
Common questions about AURA Commerce
What problem does AURA Commerce solve for a merchant?
Many local businesses already receive orders through WhatsApp, phone, social media, repeat customers, or direct enquiries. AURA Commerce turns those informal workflows into structured orders with payment status, fulfillment tracking, customer records, and dashboard-based operating history.
Does a merchant need to build a separate website or app?
No. AURA Commerce can provide the merchant with a public store link for products or services, customer checkout, order tracking, and related business information. Merchants can also create assisted orders when demand comes through another channel.
How are payments handled?
Depending on the merchant setup, AURA Commerce can support online payment flows, direct UPI, and offline payment modes. The important distinction is that the payment state remains connected to the relevant order instead of being tracked separately through screenshots or messages.
Can a merchant approach AURA Commerce directly?
Yes. A merchant can enquire with AURA Commerce directly. AURA's primary scale model is partner-led, while direct merchant opportunities may be evaluated separately depending on the requirement.
What does a partner get?
Partners can onboard and support merchants, manage their merchant network, configure applicable commercial arrangements, monitor wallet and billing activity, and use partner dashboards while AURA Commerce provides the underlying commerce platform.
Can AURA Commerce support larger enterprise or multi-level merchant networks?
Yes. The platform supports partner and sub-partner structures, merchant attribution, network visibility, separate billing relationships, and configurable partner-facing branding and support for larger deployments.